Silverow has always honored its users’ rights to data privacy and protection. Over the years, we’ve demonstrated our commitment to this by consistently exceeding industry standards. We have no need to collect and process users’ personal information beyond what is required for the functioning of our products, and this will never change. We have a privacy-conscious culture here and GDPR is an opportunity for us to strengthen this even further.

GDPR is an EU-wide privacy and data protection law that regulates how EU residents' data is protected by companies and enhances the control the EU residents have, over their personal data.

The GDPR is relevant to any globally operating company and not just the EU-based businesses and EU residents. Our customers’ data is important irrespective of where they are located, which is why we have implemented GDPR controls as our baseline standard for all our operations worldwide. GDPR has taken effect from 25th May 2018.

Any data that relates to an identifiable or identified individual. GDPR covers a broad spectrum of information that could be used on its own, or in combination with other pieces of information, to identify a person. Personal data extends beyond a person’s name or email address. Some examples include financial information, political opinions, genetic data, biometric data, IP addresses, physical address, sexual orientation and ethnicity.

We have raised awareness across the organization through frequent discussions in our internal channels, and trained employees to handle data appropriately. They now understand the importance of information security and the high standards set by GDPR.

Our application teams have embraced the concept of privacy by design and have provided you more control over the data you store in our systems. These provisions may vary based on a product’s characteristics and domain. We constantly endeavour to provide you with more enhancements, which shall be rolled out in phases.